Terms of Service

Last Updated: October 23, 2025

Welcome to Freelance Trackr! These Terms of Service ("Terms") govern your access to and use of Freelance Trackr's website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

Important Notice

These Terms include important information about your rights, remedies, and obligations. They also contain a limitation of liability clause and dispute resolution provisions. Please read them carefully.

1Acceptance of Terms

By creating an account, accessing, or using Freelance Trackr, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2Eligibility

You must be at least 18 years old to use Freelance Trackr. By using the Service, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will use the Service in compliance with all applicable laws
  • All information you provide is accurate and truthful

3Account Registration and Security

3.1 Account Creation

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Use a valid email address
  • Not use temporary or disposable email addresses
  • Verify your email address within a reasonable timeframe

3.2 Account Security

  • You are responsible for maintaining account security
  • Choose a strong, unique password
  • Do not share your password or account credentials
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

3.3 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Use temporary email addresses
  • Remain unverified for more than 3 days
  • Engage in fraudulent or abusive behavior
  • Are inactive for extended periods

4Subscription Plans and Billing

4.1 Subscription Tiers

  • Free Plan: Limited features, 2 invoices per month
  • Supporter Plan ($5/month): Unlimited invoices, custom branding, email features
  • Champion Plan ($15/month): All Supporter features plus premium templates and VIP support

4.2 Billing and Payments

  • Subscriptions are billed monthly in advance
  • Payment is processed through Buy Me a Coffee
  • Prices are in USD unless otherwise stated
  • You authorize recurring charges to your payment method
  • Failed payments may result in service suspension

4.3 Cancellation and Refunds

  • You can cancel your subscription anytime
  • Cancellation takes effect at the end of the current billing period
  • No partial month refunds for mid-month cancellations
  • Refunds may be issued at our discretion for technical issues
  • After cancellation, your account reverts to Free plan

4.4 Price Changes

We reserve the right to modify subscription prices with 30 days advance notice. Existing subscribers will be grandfathered at their current price for at least 6 months.

5Use of the Service

5.1 Permitted Use

You may use Freelance Trackr to:

  • Create and manage invoices for your business
  • Track payments from clients
  • Send invoices and reminders via email
  • Manage client information
  • Generate reports for your own business purposes

5.2 Prohibited Use

You may NOT:

  • Use the Service for any illegal or fraudulent purpose
  • Attempt to bypass usage limits or restrictions
  • Scrape, copy, or reverse engineer any part of the Service
  • Use bots, scripts, or automated tools without permission
  • Send spam or unsolicited emails through our system
  • Upload malware, viruses, or malicious code
  • Impersonate others or provide false information
  • Interfere with or disrupt the Service
  • Resell or redistribute the Service without permission
  • Use the Service to compete with Freelance Trackr

6User Content and Data

6.1 Your Content

You retain all rights to the content you upload (invoices, client data, logos, etc.). You grant us a limited license to use, store, and process your content solely to provide the Service.

6.2 Content Responsibility

  • You are solely responsible for your content
  • You must have rights to all content you upload
  • You must comply with tax and legal requirements
  • Content must not violate any laws or third-party rights

6.3 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of important data. We are not liable for data loss.

7Intellectual Property

7.1 Our Rights

Freelance Trackr, our logo, features, and Service are protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.

7.2 Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes.

8Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE PAST 12 MONTHS
  • WE ARE NOT LIABLE FOR DATA LOSS, BUSINESS INTERRUPTION, OR LOST PROFITS

Some jurisdictions do not allow limitations on warranties or liability, so these limitations may not apply to you.

9Indemnification

You agree to indemnify and hold harmless Freelance Trackr from any claims, damages, losses, or expenses arising from:

  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your content and data
  • Your use of the Service

10Service Availability

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • We may perform maintenance with or without notice
  • We reserve the right to modify or discontinue features
  • We are not liable for service interruptions

11Termination

11.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support.

11.2 Termination by Us

We may suspend or terminate your account if you violate these Terms, with or without notice. Paid subscribers will receive a refund for unused time at our discretion.

11.3 Effect of Termination

  • You will lose access to the Service
  • Your data may be deleted after 30 days
  • You can export your data before termination
  • These Terms survive termination where applicable

12Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via:

  • Email notification
  • In-app notification
  • Website banner

Continued use after changes constitutes acceptance. If you disagree, you must stop using the Service.

13Governing Law and Disputes

These Terms are governed by the laws of the United States. Disputes will be resolved through good faith negotiation first. If unresolved, disputes may be submitted to binding arbitration or small claims court.

14General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and Freelance Trackr
  • Severability: If any provision is invalid, the rest remains in effect
  • Waiver: Failure to enforce any provision does not waive our right to do so later
  • Assignment: You may not assign these Terms; we may assign them to a successor

Questions About These Terms?

If you have questions about these Terms of Service, please contact us: