Help CenterManaging Clients

Managing Clients

Keep your client information organized and easily accessible. Learn how to add, edit, and manage client profiles effectively.

Getting Started with Clients

Your client database is the foundation of your invoicing workflow. By maintaining accurate client information, you can create invoices faster and keep better track of your business relationships.

📸 Image: Clients dashboard showing list of clients

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💡 Why Client Management Matters

  • ✓ Create invoices in seconds with pre-saved information
  • ✓ Track payment history and outstanding amounts per client
  • ✓ Maintain professional records for tax purposes
  • ✓ Quickly access contact details when needed

Adding New Clients

Adding a new client takes less than a minute. You can add clients from the Clients page or directly when creating an invoice.

📸 Image: "Add New Client" button and form

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Two Ways to Add Clients:

Method 1: From Clients Page

  1. 1. Navigate to Clients from your dashboard
  2. 2. Click the "Add New Client" button
  3. 3. Fill in the client details
  4. 4. Click "Save Client"

Method 2: While Creating an Invoice

  1. 1. Start creating a new invoice
  2. 2. In the client dropdown, click "Add New Client"
  3. 3. Fill in the client details in the popup
  4. 4. Client is automatically selected for the invoice

Client Information Fields

Capture all the essential information you need for professional invoicing and communication.

📸 Image: Client form with all fields labeled

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Client Name *

The individual's full name (e.g., "John Smith", "Sarah Johnson").

Required field. This appears on invoices as "Bill To".

Company Name (Optional)

The business or organization name (e.g., "Acme Corp", "Smith Consulting"). If provided, this appears on invoices alongside the client name.

Email Address *

Primary email for sending invoices and communications.

💡 Tip: Double-check email addresses for accuracy. Typos here mean invoices won't reach your client!

Phone Number (Optional)

Contact number for quick communication. Include country code for international clients (e.g., "+1 555-0100").

Address (Optional)

Full business or billing address. Useful for:

  • Including on formal invoices
  • Mailing physical documents if needed
  • Tax and legal documentation

Notes (Optional)

Internal notes about the client. These are NOT shown on invoices. Use for:

  • Payment preferences (e.g., "Prefers bank transfer")
  • Project details
  • Special requirements or agreements
  • Communication preferences

Editing Client Information

Client details change over time. Keep your records up-to-date by editing client information whenever needed.

📸 Image: Client card with edit button highlighted

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How to Edit a Client:

  1. 1Go to the Clients page
  2. 2Find the client you want to edit
  3. 3Click the Edit button (pencil icon)
  4. 4Update the information and click "Save Changes"

⚠️ Important Note

Editing a client updates their information for future invoices only. Previously sent invoices will still show the old information as it appeared when they were created.

Deleting Clients

You can delete clients who are no longer active. However:

  • Clients with existing invoices cannot be deleted (prevents breaking invoice records)
  • Consider adding a note like "INACTIVE - DO NOT USE" instead of deleting
  • Deleted clients cannot be recovered

Viewing Client History

Track all invoices and payments for each client in one place.

📸 Image: Client detail page showing invoice history

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What You Can See:

📊 Statistics

  • • Total invoiced amount
  • • Outstanding balance
  • • Number of invoices
  • • Average invoice value

📋 Invoice List

  • • All invoices for this client
  • • Invoice statuses
  • • Payment dates
  • • Quick access to view/edit

💡 Pro Tip: Client Insights

Use client history to identify your best clients, track payment patterns, and make informed business decisions about which client relationships to prioritize.

Organization Tips

Best practices for keeping your client database clean and useful.

✨ Best Practices

1. Use Consistent Naming

Decide on a format and stick to it: "First Last" or "Last, First". This makes searching easier.

2. Add Notes Immediately

When you first add a client, include any important details in the notes field. Future you will thank you!

3. Verify Email Addresses

Always send a test email or confirm email addresses before sending important invoices.

4. Regular Cleanup

Every few months, review your client list and update or mark inactive clients. Keep your database current.

5. Include Company Names

If your client works for a company, always include the company name. This looks more professional on invoices.

📸 Image: Well-organized clients list with search functionality

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Still have questions?

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