Subscription & Billing
Everything you need to know about subscription plans, upgrading, managing billing, and cancellation policies.
Getting Started
Freelance Trackr offers flexible subscription options to support freelancers at every stage. Whether you're just starting out or running a thriving business, there's a plan that fits your needs.
💡 Pricing Philosophy
We believe in transparent, fair pricing. No hidden fees, no surprise charges. You only pay for what you need, and you can upgrade or downgrade anytime.
Subscription Plans
Choose the plan that best fits your freelance business needs.
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Free
$0/month
- 5 invoices per month
- Basic templates
- Email support
- Freelance Trackr branding
Perfect for getting started
Supporter
$3/month
- Unlimited invoices
- All templates (including Creative)
- Priority support
- Remove Freelance Trackr branding
- Custom logo on invoices
Best value for active freelancers
Champion
$5/month
- Everything in Supporter
- Dedicated support
- Early access to new features
- Direct influence on roadmap
- Support indie development ❤️
For those who want the best + support the vision
Free Trial: All paid plans come with a 14-day free trial. No credit card required to start!
Upgrading Your Plan
Ready to unlock more features? Upgrading is quick and easy.
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How to Upgrade:
- 1Go to Settings → Subscription
- 2Click "Upgrade Plan"
- 3Choose your preferred plan (Supporter or Champion)
- 4Enter your payment details
- 5Confirm and enjoy your new features instantly!
💡 Immediate Access
When you upgrade, all features are unlocked immediately. No waiting, no setup required.
What happens when I upgrade?
- ✓ New features activate immediately
- ✓ Your existing data stays exactly the same
- ✓ Billing starts from the upgrade date
- ✓ You can downgrade anytime
Proration & Credits
If you upgrade mid-billing cycle, we calculate the prorated amount automatically. You only pay for the days remaining in your current cycle at the new tier rate.
Managing Billing
Keep track of your subscription, update payment methods, and view billing history.
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Billing Management Features:
- View current plan and billing cycle
- Update payment method (credit card)
- View billing history and download invoices
- Change billing frequency (monthly/yearly)
- Update billing information (name, address)
Payment Methods Accepted:
We accept all major payment methods through our secure payment partner:
- ✓ Visa, Mastercard, American Express
- ✓ Apple Pay, Google Pay
- ✓ PayPal (coming soon)
Security: We never store your full credit card details. All payments are processed securely through our PCI-compliant payment partner.
Billing Notifications:
You'll receive email notifications for:
- • Successful payments
- • Payment failures (card declined, expired, etc.)
- • Upcoming renewal reminders (3 days before)
- • Plan changes or upgrades
Cancellation & Refunds
We hope you love Freelance Trackr, but if you need to cancel, here's what you need to know.
How to Cancel:
- 1. Go to Settings → Subscription
- 2. Scroll down and click "Cancel Subscription"
- 3. Confirm your cancellation
- 4. Your plan remains active until the end of the billing period
What Happens After Cancellation?
- • You keep access to paid features until the end of your billing cycle
- • After that, your account reverts to the Free plan
- • Your data is never deleted (invoices, clients stay safe)
- • You can reactivate anytime with one click
💡 No Lock-In
We don't believe in trapping you with annual contracts. Cancel anytime, no questions asked. We'd rather have happy users who stay because they love the product!
Refund Policy:
- Free Trials: Never charged, nothing to refund
- Monthly Plans: No refunds for partial months (you keep access through the cycle)
- Special Cases: Technical issues preventing use? Contact support for case-by-case review
Need Help? Before canceling, reach out to support@freelancetrackr.online. We're here to help solve any issues and would love the chance to make things right!
Next Steps
Explore more about managing your Freelance Trackr account:
Questions about billing?
Contact Support